I once came across a teacher who was writing a lesson plan using process drama to teach problem solving. She was puzzled when some fellow teachers posed her a question, "You plan has generated so many different ways of looking at the problem, but what is the conclusion? The problem's got to be solved in the end!"
A similar question arose after a Forum Theatre session I conducted. A social worker, liking the performance as it was, worried if the young people who watched it would be puzzled as the play did not arrive at a final solution. I told her that this question had not been raised by any of the young people who had seen the play (about 700-800 of them). The only people who have asked me questions of this sort are adults who are used to giving fixed answers.
I think the issue arises from their notion of problem solving. Look closely at the phrase "problem solving". Which part would you see as the most important? "Problem"? "Solve" or the solution? Neither of them in my view. I think the essence lies in the final three letters - ING - in continuous tense.
I see problem solving as an on-going process. In teaching problem solving we teach young people how this process occurs - by takING a close look at the problem, from multiple perspectives; by analyzING the problem using different lenses; by generatING different proposals to tackle the problem; and by testifyING those proposals in a relatively safe environment – and here I mean the dramatic environment, where we could be more courageous as the fictional world protects us from the real consequences of those testified actions.
Would we find THE solution in the end? Oftentimes not. And when we do, it is probably because the problem has not been challenging enough to echo the complexity of real life situations.
Life is complex, and ever-changing. A solution that works for me may not work for others. A solution that works today may not suit future circumstances.
In teaching problem solving it is of utmost importance to equip people with the competence for dealING with problems, instead of limiting ourselves to quick fixes, easy, one-size-fit-all solutions - And I do wonder if such solutions ever truly exist.